Shipping Policy

Processing Time

All jewellery is handmade and carefully prepared before dispatch. Orders are typically processed and dispatched within 3–5 working days.

Delivery

Orders are shipped within the United Kingdom using a trusted postal or courier service.

Estimated delivery times:

Standard Delivery: 2–5 working days after dispatch

Please note that delivery times are estimates and may vary during busy periods or due to circumstances beyond our control.

Shipping Costs

Shipping costs are displayed at checkout before payment is completed.

Order Tracking

Where tracking is available, tracking details will be provided once your order has been dispatched.

Lost or Damaged Items

If your order arrives damaged or does not arrive within a reasonable timeframe, please contact us as soon as possible and we will work with you to resolve the issue.

Incorrect Delivery Information

Please ensure your delivery address is correct when placing your order. We cannot be responsible for delays or non-delivery resulting from incorrect address details provided at checkout.

Contact

If you have any questions about shipping or your order, please contact us using the details provided on our Contact page.